###### New Artwork - $80.00 (c)\nOn orders for multiple items of different sizes, the setup charge on the additional items will be waived, as long as all items are produced at the same time.\n###### Artwork on file - $40.00 (c)\nThis setup charge applies to existing artwork which is re-sized for a new item.\n###### Repeat Orders - Nil\nThere is no setup charge for repeat orders of the same item, using identical artwork. However, for repeat orders of less than $100.00, a $40.00 (c) run charge will apply.\n###### VividPrint- $100 (C)\nAvailable instead of Deep Etching on most Flat Awards (Bases excluded).\nRun Charge: $12.00 (c) per Award\n(Up to Max Etched sizes).\nFor larger size VividPrint�, please add $0.20 (c) per Sq In.\n
Up to 4 Lines: $6.00 (c) per piece\nOver 4 Lines: $10.00 (c) per piece\nIf an item is personalized on a different location to the logo, 2nd Position decorating charges apply.\n
Single Position Decoration included in all prices (Unless indicated)
Crystal - $10.00 (c) per color per piece\nMarble - Single color included\n\nStandard colors:\n\nGold|Silver|Black|White\n---|---|---|---\n![Gold](http://assets.stregisgrp.com/upload/SRCGroup/duke_colours/gold.png "Gold")|![Silver](http://assets.stregisgrp.com/upload/SRCGroup/duke_colours/silver.png "Silver")|![Black](http://assets.stregisgrp.com/upload/SRCGroup/duke_colours/black.png "Black") |![White](http://assets.stregisgrp.com/upload/SRCGroup/duke_colours/white.png "White")\nPMS 871C|PMS 877C||\n\nRed|Blue|Yellow|Green\n---|---|---|---\n![Red](http://assets.stregisgrp.com/upload/SRCGroup/duke_colours/red2.png "Red")|![Reflex Blue](http://assets.stregisgrp.com/upload/SRCGroup/duke_colours/reflexblue.png "Reflex Blue")|![Yellow](http://assets.stregisgrp.com/upload/SRCGroup/duke_colours/yellow.png "Yellow")| ![Dark Green](http://assets.stregisgrp.com/upload/SRCGroup/duke_colours/darkgreen.png "Dark Green")\nPMS 186C |Reflex Blue|PMS 1225C|PMS 348C\n\nWhile standard colors usually suffice, occasionally specific PMS colors are required. Although we cannot guarantee an exact match, we are able to mix enamels to get as close as possible to your Pantone (PMS) color.\n\nThe service charge Pantone color matching is $40.00(c) per color. (Applies on repeat orders.)
When a second position is decorated, the following charges apply.\n**(Sq Inch)** | **1-23** | **24-99** | **100+**\n:---|:---:|:---:|:---:\n*1-10*| $8.00 | $7.00 | $6.00\n*11-20*| $14.00 | $12.50 | $11.00\n*21-30* |$20.00 | 18.00 | $16.00\n| | | | 3C \nFor sizes larger than 30 square inches, add $0.60 (c ) per square inch.\nSetup charge of $40.00 (c ) will be required for Second Position Decoration.\n
Normal production time is 5 working days from approval of artwork or sample (subject to inventory availability). \n\nFor Deep Etch orders requiring Colorfill, please add 1 day per color.\n
Shipments requested in less than 5 working days may be subject to an additional rush charge. Please contact Customer Service.\n
For orders less than the minimum quantity, a $40(c) charge will apply. \nThe absolute minimum is half of the 1st column quantity. No less than minimum available on Special or Clearance items. \n\n
Cards, Candy and Gift enclosures can be inserted. Please contact customer service for details and quote.\n
All shipments are FOB Markham, ON or Itasca, IL. \nOrders are shipped prepaid, with shipping charges added to the invoice.\nAir shipments must be confirmed in writing.\n##### Collect or 3rd Party Shipments\nCollect or 3rd Party Shipments are subject to an additional handling fee.\n**Shipments** | **Price (G)**\n:---:|:---:\n1+| $8.00\n10+| $3.00\n50+| $2.75\n100+| $2.50\nAccurate “Bill To” information required to avoid Chargebacks. Distributor responsible for all Chargebacks. $15.00 (G) Fee will apply\n##### Courier Shipments\nTo ensure safe delivery by parcel carriers (Fedex, UPS etc), additional packaging is required. $6.00 (G) per shipping carton will be added to the invoice.\n##### Skid Shipments\nWhere economical, larger orders will be packed and shrink wrapped on a skid for maximum protection. $20.00 (G) per skid will be added to the invoice.\n##### Split Shipments\nWhen an order is shipped to 2 or more destinations at the same time, a Split Shipment charge of $8.00 (G) per shipment will apply. Freight Charges not included. International Shipment charges (if applicable) will also apply.\n##### Drop Shipments\nMultiple identical shipments will be processed at the following discounted rates:\n**Shipments** | **Price (G)**\n:---:|:---:\n10-49 | $3.00\n50-99 | $2.75\n100+ | $2.50\nCourier Over-Packing Charge $6.00 (G) will apply. Freight Charges not included.For discounted rates to apply, complete Drop Ship details must be supplied in Excel (.xls) format (Call Customer Service for template).\n##### International Shipments\n$25.00 (G) per shipment.\nInternational Shipping Account to be provided. Any Chargebacks, Duties or Taxes may be billed to the Distributor up to 90 days or more (Service Charge $15.00 (G) will apply)\n
Cancellations must be in writing. The customer is responsible for any incurred costs such as set ups, printing/engraving, proofs, artwork charge, packaging and any other expenses incurred by the factory.\n
Each item will be carefully packed prior to shipment. However, due to the nature of the products, damages may still occur. All claims for damages must first be made with the carrier. Please notify our customer service department to arrange for replacements.\n\n###### Powder Coated Drinkware\nPlease note, slight imperfections or minor bumps and crators may occur naturally through the powder coating process and are not considered a product or decorating defect.
All sizes, capacities, dimensions, decorating sizes and weights shown are approximate.\n
Random samples will be billed at end column pricing. Credit (excluding freight costs) will be passed for all samples returned within 30 days. Please include a copy of your Invoice with returned samples.\n
A Spec Sample of any item in our line can be supplied. Please use regular pricing, setup charges and shipping. $40(c) run charge per item will apply. \n
30 Days Net: Subject to credit approval.\nVisa, MasterCard or Amex accepted at time of invoice – No Service Fee\nVisa, MasterCard or Amex for all payments on account - 2.5% service charge.\nACH/EFT/check – No Service Fee. \nReturned checks subject to a $35 net service charge.
Defects in materials and workmanship will be corrected without charge.\n*Crystal Products. Please be aware that even in the finest crystal, minor variations in clarity can occur. Occasional air bubbles, chill marks or flow lines are inevitable. Such minor variations are not considered defects.\n*Powder Coated Products. Slight imperfections or minor bumps and craters may occur naturally through the powder coating process and are not considered a product or decorating defect. \n
VividPrint is available instead of Deep Etching on most Flat Awards (Bases excluded).\nSetup $100.00 (c)\nRun Charge: $12.00 (c) per Award\n(Up to Max Etched sizes).\nFor larger size VividPrint�, please add $0.20 (c) per Sq In.\n
CODE | DESCRIPTION | 24 | 50 | 100 | 150 | 200+ | MAX IMPRINT\n--- | --- | --- | --- | --- | --- | --- | ---\nBOXIMP-G | Box Imprint - Gold | 0.90 | 0.85 | 0.80 | 0.75 | 0.70 | 2½" x 2½"\nBOXIMP-S | Box Imprint - Silver | 0.90 | 0.85 | 0.80 | 0.75 | 0.70 | 2½" x 2½"\nBOXIMP-VP | Box Imprint - VividPrint™ | 1.35 | 1.30 | 1.25 | 1.20 | 1.15 | 2½" x 2½"\n\nSetup charge $100.00(c) - 5C\n\nFor orders with Box Imprinting, please allow an extra 2 days production time.
While every effort is made to maintain all items in inventory, we cannot be held responsible if any item is unavailable.\nInventory stock is allocated on a first come first serve basis.\nPrior to submitting a PO, please visit our website or call to check available inventory. Inventory cannot be placed on hold without a written purchase order.\n
All liability for the proper use of logos or trademarks rest with the customer. We assume no liability for trademark or copyright disputes. We reserve the right to photograph or show as samples, any item produced by us, without any liability as to trademark or artwork rights. All logos shown in this catalog are for display purposes only. No endorsement of products should be implied.
If requested, a pre-production sample will be supplied. The sample item will be billed at regular prices, plus setup charges and shipping. $40.00 (c) run charge will apply.\n
We reserve the right to ship and bill up to 5% more or less than the ordered quantity.\nIf Exact Quantities are required, a charge of $20.00 (G) will apply.\nPlease ensure that this is clearly marked on your PO.
No return shipments will be accepted without prior approval. Blank Product approved for return will be subject to a 15% restocking fee. \n\nA request for a return for credit or refund must be in writing, state the specific reason for the return and submit it within 30 calendar days of the invoice. Approved returns must be in the same condition as when they left the factory and the credit/refund will only be for the quantity returned. Contact a customer service representative for a return authorization number.\n\n\n