Single Position Decoration included in all prices (unless indicated).
We are not responsible for incorrect pricing, production times and/or descriptions found on 3rd party databases, websites, flyers or catalogs.
##### Laser engraving
Single Location Laser Engraving Setup - $60.00(C)
Additional Laser Engraving location where applicable $60.00(C) setup plus $1.00(C) run charge.
Personalization charge $4.00(C) run charge.
Single Location, Single Color Imprint - $30.00(C)
Additional Imprint location where applicable
$30.00(C) setup plus $0.30(C) run charge.
Additional Imprint colors where applicable
$30.00(C) setup plus $0.30(C) run charge.
Copy Change $30.00(C) each copy.
Color Change charge $30.00(C) each color.
Single Location VividPrint™ Setup - $30.00(C) plus run charge.
##### VividPrint™ Run Charge.
**(Sq Inch)** | **Run Charge (c)**
Up to 1" | $0.30
1" - 6" | $0.70
6" - 10" | $1.20
Purchase Order number required in subject line when emailing artwork. We require vector files with all fonts converted to curves (outlines, paths) to ensure correct fonts are being used and there are no delays in your order. Artwork must be sent in the following formats: Corel Draw (.cdr), Adobe illustrator (.ai or .eps). Unusable artwork will be subject to clean-up charges of $50.00(c) per hour. Order might be delayed if artwork needs to be redrawn.
Use end column pricing. This excludes items that are sold blank.
Personalization (1 line) available on all laser engraved products. $4.00(C)
Copy or Logo change charge - $30(C)
All items include a one color, one location imprint.
Additional colors are available, $0.30(C) run charge per piece.
Setup Charge $30.00(C) per color apply.
Laser engraving $60.00(C), $1.00(C) run charge
Imprint $30(C) setup, $0.30(C) run charge
VividPrint $30(C), $0.30(C) run charge (Pens Only)
Custom Colors available, $40(C). Please supply coated PMS#.
Although best efforts are made to obtain an exact match, slight variations may occur.
![Black](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/black.png "Black") | Black|--
![Gold](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/gold.png "Gold")|Gold|PMS 873C
![Silver](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/silver.png "Silver")|Silver|PMS 877C
![Brown](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/brown.png "Brown")|Brown|PMS 476C
![Red](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/red.png "Red")|Red|PMS 185C
![Red](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/red2.png "Red")|Red|PMS 485C
![Burgundy](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/burgundy.png "Burgundy")|Burgundy|PMS 202C
![Grey](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/grey.png "Grey")|Grey / Cool Grey|PMS 9C
![Navy](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/navy.png "Navy")|Navy|PMS 282C
![Reflex Blue](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/reflexblue.png "Reflex Blue")|Reflex Blue|--
![Process Blue](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/processblue.png "Process Blue")|Process Blue|--
![Teal](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/teal.png "Teal")|Teal|PMS 320C
![Dark Green](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/darkgreen.png "Dark Green")|Dark Green|PMS 336C
![Green](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/green.png "Green")|Green|PMS 361C
![Orange](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/orange.png "Orange")|Orange|PMS 021C
![Yellow](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/yellow.png "Yellow")|Yellow|PMS 116C
![Pink](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/pink.png "Pink")|Pink|PMS 238C
![Purple](https://assets.stregisgrp.com/upload/SRCGroup/duke_colours/purple.png "Purple")|Purple|PMS 267C
Medium ballpoint black ink included in all pens (unless otherwise indicated).
Optional upgraded German medium blue ink where available, $0.25(G)
Optional upgraded rollerball blue ink where available, $1.20(G)
Additional ballpoint German ink refills can be purchased at $0.40(C).
Additional rollerball German ink refills can be purchased at $1.25(C).
Pre-Production sample is $30(C) for one location imprint or laser engraving.
Regular setup and run charges apply.
Shipping is not included.
Normal production time is 4-5 working days from approval of artwork or sample (subject to inventory availability).
Please highlight “24 HR SERVICE” on your purchase order. Rush orders and vector art must be received by noon (EST), 1 business day prior to ship date.
Only available for one location imprint or a one-location laser engraved logo.
Artwork Proof must be waived.
Before rush orders can be shipped, credit approval must be received.
Rush Orders subject to stock availability and account must be in good standing.
Less than minimum charge is $50(G).
Absolute minimum is no less than half of the 1st column quantity.
Cards, candy and gift enclosures can be inserted.
Please contact our Customer Service department for details and quote.
All shipments are FOB Markham, ON or Buffalo, NY.
Orders are shipped prepaid, with shipping charges added to the invoice.
Air shipments must be confirmed in writing.
##### Collect or 3rd Party Shipments
Collect or 3rd Party Shipments are subject to an additional handling fee.
**Shipments** | **Price (G)**
Accurate “Bill To” information required to avoid Chargebacks. Distributor responsible for all Chargebacks. $15.00 (G) Fee will apply
##### Courier Shipments
To ensure safe delivery by parcel carriers (Fedex, UPS etc), additional packaging is required. $6.00 (G) per shipping carton will be added to the invoice.
##### Skid Shipments
Where economical, larger orders will be packed and shrink wrapped on a skid for maximum protection. $20.00 (G) per skid will be added to the invoice.
##### Split Shipments
When an order is shipped to 2 or more destinations at the same time, a Split Shipment charge of $8.00 (G) per shipment will apply. Freight Charges not included. International Shipment charges (if applicable) will also apply.
##### Drop Shipments
Multiple identical shipments will be processed at the following discounted rates:
**Shipments** | **Price (G)**
10-49 | $3.00
50-99 | $2.75
100+ | $2.50
Courier Over-Packing Charge $6.00 (G) will apply. Freight Charges not included.For discounted rates to apply, complete Drop Ship details must be supplied in Excel (.xls) format (Call Customer Service for template).
##### International Shipments
$25.00 (G) per shipment.
International Shipping Account to be provided. Any Chargebacks, Duties or Taxes may be billed to the Distributor up to 90 days or more (Service Charge $15.00 (G) will apply)
All costs incurred prior to order cancellation will be charged.
Each item will be carefully packed prior to shipment. However, due to the nature of the products, damage may still occur. All claims for damages must first be made with the carrier. Please notify our Customer Service department to arrange for replacements.
All sizes, capacities, dimensions, etching sizes and weights shown in this catalog are approximate.
Random samples will be provided free of charge for any items totalling $30.00(C) or less at EQP.
For items over $30.00(C), samples will be billed at EQP.
Your courier account must be provided with the sample request.
A spec sample of any item can be supplied. Please use regular pricing, setup charges and shipping. Less than minimum charges apply. Excludes banner pens and Ritter Factory Direct.
30 Days Net: Subject to credit approval.
Visa, MasterCard or Amex accepted at time of invoice.
Returned checks subject to a $35 net service charge.
No return shipments will be accepted without prior approval. Blank Product approved for return will be subject to a 15% restocking fee.
No RA# is required, please include a copy of your invoice or packing slip with your return.
While every effort is made to maintain all items in inventory, we cannot be held responsible if any item is unavailable.
Inventory stock is allocated on a first come first serve basis.
Prior to submitting a PO, please check website for availability. Inventory cannot be placed on hold without a written purchase order.
We reserve the right to ship and bill up to 5% over or under.
For exact quantity, a charge of $20(G) will apply. Must be clearly marked on PO.
All liability for the proper use of logos or trademarks rest with the customer. We assume no liability for trademark or copyright disputes. We reserve the right to photograph or show as samples, any item produced by us, without any liability as to trademark or artwork rights. All logos shown in this catalog are for display purposes only. No endorsement of products should be implied.
For factory direct imports, 50% deposit required upon placement of purchase order.
Cancellation: 50% of order value will be billed prior to production.
For all Metal, Plastic and Banner Pens, standard Ocean delivery is approximately 10-12 business weeks. Air delivery is approximately 5-6 business weeks. Delivery time may vary depending on product, quantity or delivery requirement.
Delivery time is approximate from artwork/digital proof or pre-production sample approval. Production will not begin until payment has been made.
If Spec Sample (excluding banner pens) is required, client must pay the freight associated with the sample. Please allow 10 business days after artwork approval for spec sample. A virtual sample can be sent from the factory for final approval at no charge (please allow 4 business days).
All prices include 1 location, 1 color imprint. Setup $30(C).
For Laser Engraving, setup $60(C), $0.50(C) run charge.
2nd location imprint on metal pen if applicable $0.12(C) run charge. Setup $30(C).
2nd location printing on plastic pen if applicable $0.08(C) run charge. Setup $30(C).
Defects in materials and workmanship will be corrected without charge.